Privacy notice

About this notice

ACITER CONTROL SA, Geneva, Switzerland, is responsible for personal data processed through this website. For privacy enquiries or to exercise your rights, use our contact form and select “Other”. This notice covers website visits and enquiries.

What we collect and why

When you contact us, we process your name, email address, company name if provided, selected area of interest and message. We use this information to assess and answer your enquiry and handle related correspondence. Fields marked with an asterisk are required to submit the form.

Technical information, including your IP address, browser information and requested pages, is processed to deliver the website, diagnose problems and prevent misuse. We also remember your cookie preferences. We do not use this website for advertising tracking or automated decisions about you.

Who receives the information

Information is available to the people handling your enquiry at ACITER and to providers supporting website hosting, security and email delivery. We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.

The website is hosted in Switzerland. Enquiry email delivery involves processing in Switzerland, Ireland and the United States. The email provider states that transfers of personal data from Switzerland are governed by standard contractual clauses. You can request information about these safeguards through our contact form.

How long we keep it

We retain enquiry correspondence for as long as needed to handle the request and any resulting relationship, and where necessary to meet legal obligations or resolve disputes. Security records are retained for the period needed to operate and protect the website. Cookie preference storage is described in our Cookie Notice.

Your rights

Under applicable data protection law, you may request access to, correction or deletion of your personal data. Where applicable, you may also request restriction or portability, object to processing based on legitimate interests, or withdraw consent without affecting processing already carried out. You may raise concerns with the Swiss Federal Data Protection and Information Commissioner or another competent supervisory authority.

Swiss data protection law applies. Where the GDPR applies to particular processing, we rely on steps taken at your request before entering a contract, our legitimate interests in responding to business enquiries and operating a secure website, applicable legal obligations, or your consent where required.